Once again, I’m on my GPRS. I really don’t understand what is going on in BSNL data center and customer care centers. I have this issue unresolved for almost like 3 months now. BSNL connection is just expenditure on my balance sheet. There have been regular disconnects from network and I could record the same as I stay online almost all day. Luckily I get some one online and awake in Call Center (1800-424-1600) today and they say that they have a problem in their server (for the first time in last 3 months) and it will be rectified at 8:30 in the morning. Wow! I was in the middle of something and the connection got goofed up and now I shall wait in Office at 8:30AM while they fix my home broadband.
Are you guys really happy with BSNL connection? If you’re then something is “wrong” here or you’re not using your net connection for sure.
I have been through a real tough time without broadband connection at home for almost 85days. Suffered major losses and sleepless night’s. With my GPRS connection I could just complete some high priority tasks which were on my to-do lists. My blog almost got drained up without much posts this month, though I had loads to write on it. I blame BSNL for sharing such a nasty experience with its customer service. My twitter tweets had some time to time updates on how I really lost my temper with these guys. So not repeating them all here again. Issues still remain with BSNL though they restored my service this morning. I don’t know how much more have to bug them to get the bugs fixed.
Thanks to Airtel GPRS for keeping me online and for allowing me to get my work done even at its low speed. (I had to call nobody for any reason wow!)
Here is my current BSNL speed test results. I shall keep posting my experiences with ISPs regularly.