BSNL booo, it stinks

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Once again, I’m on my GPRS. I really don’t understand what is going on in BSNL data center and customer care centers. I have this issue unresolved for almost like 3 months now. BSNL connection is just expenditure on my balance sheet. There have been regular disconnects from network and I could record the same as I stay online almost all day. Luckily I get some one online and awake in Call Center (1800-424-1600) today and they say that they have a problem in their server (for the first time in last 3 months) and it will be rectified at 8:30 in the morning. Wow! I was in the middle of something and the connection got goofed up and now I shall wait in Office at 8:30AM while they fix my home broadband.

bsnlsucks

Are you guys really happy with BSNL connection? If you’re then something is “wrong” here or you’re not using your net connection for sure.

Online visibility test

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I have been  through a real tough time without broadband connection at home for almost 85days. Suffered major losses and sleepless night’s. With my GPRS connection I could just complete some high priority tasks which were on my to-do lists. My blog almost got drained up without much posts this month, though I had loads to write on it. I blame BSNL for sharing such a nasty experience with its customer service. My twitter tweets had some time to time updates on how I really lost my temper with these guys. So not repeating them all here again. Issues still remain with BSNL though they restored my service this morning. I don’t know how much more have to bug them to get the bugs fixed.

Thanks to Airtel GPRS for keeping me online and for allowing me to get my work done even at its low speed. (I had to call nobody for any reason wow!)

Here is my current BSNL speed test results. I shall keep posting my experiences with ISPs regularly.

Dear Not Applicable

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Just received this email from BSNL Customer Care. I thought I might not receive this mail at all in first case. But after receiving I’m at a fix because its addressed to “Dear Not Applicable”

Dear Not Applicable,

You have received this message from BSNL Customer Care Portal since your Phone Account Details are confirmed successfully This allows you to view and apply for various services on the site.

URL : http://portal.bsnl.in/bsnlcca/login.aspx
User Name : Not Applicable
Phone Number : xxxxxxxx
PIN Number : xxxx
Thank you for showing interest on our web site.

Warm Regards,
BSNL Customer Care.

Nexus with BSNL

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Lucky me to be able to work with my BSNL broad band connection  without any issues today. Hopefully they have fixed this persisting connection issue permanently. Otherwise I will have to think about playing around with my Airtel GPRS and Ubuntu to get going online. (It’s on To-Do at the moment)

BSNL misery

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I’m having serious trouble with BSNL broadband connection from last 10 days. Unable to browse the internet without breaks. I have no idea how many IM alerts I have missed so far. As i’m still in recovering face I thought of working from home but BSNL don’t like me working in such fashion.

DSL modem gets rebooted and at times, authentication details will be missing which irritates more. Let me see what BSNL officials are going to say about this.

Configuring PPPoE on Ubuntu for BSNL ADSL

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Today I got a chance to test whether we could authenticate PPPoE via Ubuntu. I found that PPPoE configuration to be quite simple via frontend tool pppoeconf. I used to use wvdial command for dial-up configuration.

Provide the information required by the program, it will ask for your username and passsword. So type in your BSNL username, password and click OK. Accept the default values suggested by the program for rest of the settings. You will also be asked to start PPPoeConf connection during the system boot up or you can also do it manually by using pon command. To connect to internet type the command pon dsl-provider and to disconnect type in poff.